Cancellation & Rescheduling Policy for Leather Making Workshops

We are thrilled you are interested in joining our Leather Making Workshops! To ensure we can provide a high-quality experience for every participant and manage our materials effectively, we have established the following booking terms.

1. Deposit Requirement To secure your spot, a deposit of €50 is required at the time of booking. The remaining balance (€115 or €35, depending on the specific class) is due on the day of the workshop.

2. Cancellation & Refund Policy We understand that plans can change. Our cancellation policy is designed to be fair to both our students and our workshop operations:

• More than 7 days before the class: You will receive a full refund of your €50 deposit.
• 3 to 6 days before the class: You will receive a 50% refund of your deposit (€25).
• Less than 48 hours (2 days) before the class: Unfortunately, the deposit is non-refundable. This helps us cover the cost of reserved materials and the time allocated for your spot.

3. No-Show Policy If you are unable to attend and do not inform us in advance, the deposit will be forfeited. We kindly ask for a quick email so we can offer your spot to someone on our waiting list.

4. Rescheduling Your Date Life happens! We want to be flexible:

• You may reschedule your class free of charge up to 3 days before the scheduled date, subject to availability.
• Requests made within 48 hours of the class may incur a rescheduling fee of €25 to cover the administrative effort and material preparation.

5. Exceptions In the event of unforeseen circumstances, serious illness, or emergencies, please contact us directly at hello@bonenfant-atelier.com. We review these situations on a case-by-case basis and will do our best to find a solution that works for you.

6. Refund Process If you are eligible for a refund, it will be processed to your original payment method within 7–10 business days of your cancellation request.